Have a feature or subscription-related question or experiencing a technical issue? You can use our live chat support system to speak with a member of our customer success team. You can access our chat on anywhere on the Collabra site or mobile apps. We typically respond within an hour.
If you haven’t already tried our chat feature, here’s how to access it:
- Click on the pink bubble in the lower right-hand corner of the screen to open up the chat dialogue.
- Click on the New Conversation button to send a new message.
- When you’re done chatting, click on the pink chat bubble again to minimize the chat window.
Don’t forget that you can also access our dozens of step-by-step tutorials by clicking on the pink Self Help button in the lower left-hand side of the screen.